Culture of continuous learning, improvement, research and innovation
Healthcare organisations that achieve the best standards do this through a dedicated attention to the culture of clinical care. At the Trust, we will build a powerful culture focused on learning: when things go well, and when they do not. Because learning has no impact when it is not followed by change, we will have a rigorous approach to the continuous quality improvement of our care. We will build a culture that nurtures innovation and prioritise research across our corporate and clinical services.
When any one of us sees something that we know we can do better, our colleagues and our processes will make it easier for us to adapt and to test. By building a training and support programme for quality improvement and research methods, we will be able to develop our own skills and we will be surrounded by colleagues with the same skills and ambitions. We will celebrate when our innovations are successful and share what we learn across the Trust. The development and reporting of high-quality performance and outcome data will help us to know where we are making a difference and where we must focus our energy.