In this section...

  1. Adult Community Services
  2. Children's services
  3. Carers corner
  4. Community mental health services
  5. Community response to COVID-19
  6. Expert Patient Programme
  7. Dementia and older people’s mental health
  8. Health for Homeless Service
  9. Medication
  10. Learning disability services
  11. Patient Advice and Liaison Service (PALS)
  12. Personalised care planning
  13. SilverCloud
  14. Spiritual and pastoral care
  15. Suicide Liaison Service
  16. Talking Therapies
  17. Transforming wound care
  18. Tuberculosis Service
  19. Useful information following a bereavement
  20. Video appointments
  21. Virtual wards
  22. Wheelchair Service
  23. Worried about someone's mental health?

Suspected neurodiversity

To access the most personalised and timely support for a child or young person with suspected neurodiversity, someone who knows them well needs to complete the neurodiversity profiling tool with them and their family first.

The profiling tool can help to pinpoint specific areas of impact and identify ways to support them with neurodiverse needs and differences straight away. The actions identified from the profiling need to be completed, and strategies and reasonable adjustments trialled for a sustained period of over 12 weeks.

If you are still struggling with how to support a young person after this, we would invite you to speak to our multi-disciplinary consultation team to access support.

Due to a change in neurodevelopmental pathways in Cornwall in 2024, our service is supporting the old pathway assessment process for a specific cohort children and young people. This is to help move those children and young people through the previous pathway and is not an ongoing part of our service offer.

For more information, visit the Parent Carers Cornwall website. For support, email our Neurodiversity Team.

Resources

Child and Adolescent Mental Health Service

The Child and Adolescent Mental Health Service (CAMHS) delivers a range of teams for children and young people and covers the spectrum of ages 0 to 18 years old.

The different teams offer consultation and evidence-based interventions based on the level of mental health need that children and young people present with. This also depends on the children, young people, and their carers readiness to engage with what our teams can offer.

Our teams deliver a range of I-thrive support and interventions across the domains of getting advice, getting help, getting more help, and getting risk support. Find out more information on the I-thrive model.

I-thrive-model

BLOOM

BLOOM is an early intervention consultation model. The model proactively promotes maintaining the positive social, emotional, mental health and wellbeing of children and young people.

Our key aim is to help to build resilience and empower children, young people (and the adults in their lives) to get the help they need, when they need it. BLOOM supports in the earlier identification and actioning of support to address emerging signs and symptoms of emotional and mental distress.

Designed to provide a rapid response for children and young people aged 5 to 18, BLOOM works by finding ways to support the network already in place around the child or young person.

How can BLOOM help my family?

Some of the things we may be able to support with:

  • mild to moderate difficulties with behaviour
  • dysregulation, difficulties in recognising and managing emotions
  • persistent feelings of anxiety stress and worry
  • disengaging from school, general lack of interest
  • difficulties in establishing and maintaining relationships with friends and/or family
  • lack of interest in participating in activities

Referrals for BLOOM

If you have concerns about the wellbeing of your child or young person, as a first step speak to your mental health lead at school. You can also speak to any other professional known to you and your family, such as a GP or youth worker. They will talk through the presenting difficulties and can either offer you additional support, and/or refer you to BLOOM.

CAMHS Access Team

About the team

We are a county wide, multi-disciplinary team. We are the main front door into CAMHS and sit within the getting advice quadrant of i-Thrive. Our mission is to support young people to access the right support, at the right time.

We work closely with the wider CAMHS network, Early Help Hub, multi-agency referral unit and other partner agencies to establish the most appropriate care pathway for the young person. There is no wrong front door.

All referrals are carefully considered to ensure where the needs of the young person will most appropriately be met and our recommendations maybe for a service within CAMHS, a CAMHS-commissioned community-based service, other NHS services, or services provided by Cornwall Council.

Referrals

Referrals are triaged within specific time frames by our experienced clinicians. We use the CAMHS eligibility criteria and the i-Thrive model to establish where the young person's needs will be best met.

It is essential that the referral form is populated with as much detail as possible and that appropriate consent is obtained. Young people do also need to be registered with a GP in Cornwall to be eligible for support with their mental health.

Referrals are received from a variety of sources. Most often made by parents, carers, the young person themselves or professionals involved with the young person, providing that appropriate consent is provided. Young people over the age of 13 can normally consent for themselves. If you have any queries around this, contact the CAMHS Access Team (details below).

Make a referral to the CAMHS Access Team. Email completed forms to the CAMHS Access Team. We are unable to accept referrals over the phone.

If your request is for a neurodevelopmental assessment, these are processed by the Neurodevelopmental Access Team. Prior to any referral, we ask that a neurodiversity profiling tool is completed and implemented for a period of 12 weeks. More information about this is available at the top of this webpage.

Contact the team

The team are available Monday to Friday, 9am to 5pm.

Other CAMHS teams

As well as the Access Team, there are several other teams within the service. Each team has its own webpage, which can be accessed in the menu bar in the left. If the page is not listed, it is because we are currently developing the page, please check back again soon.

CAMHS Learning Disabilities Team

I-thrive domains: Getting help. Getting more help. Getting risk support.

Work with need with learning disability and a co-morbid moderate to severe mental health level for ages 5 to 18 years old. There are 2 multi-disciplinary teams located west and east for the county.

Kernow and Isles of Scilly Key Workers

I-thrive domain: Getting risk support.

Work with young people with a diagnosis of autism and learning disability who are open to another CAMHS team for their mental health need and are presenting at risk of inpatient care.

Locality Team

I-thrive domains: Getting help. Getting more help. Getting risk support.

Work with moderate to severe mental health level need. There are 6 multi-disciplinary teams across the 6 locality areas of Cornwall.

Mental Health Support Team

I-thrive domain: Getting help.

Work with primary aged children and their carers in the school setting. Referrals into the team are led through the individual schools they are working with, being the one exception to the CAMHS Access Team.

Multi-agency Rapid Response Service

I-thrive domain: Getting risk support.

Supports young people in crisis in a holistic way joined up with social care. This service webpage is located under children’s services as it is a dual agency service.

Primary Mental Health Team

I-thrive domain: Getting help.

Work with children and young people aged 5 to 18 with a moderate level of mental health need or less. This is a countywide team with clinicians working across the 6 locality areas in Cornwall.

Thriving Together Team

I-thrive domains: Getting help. Getting more help. Getting risk support.

Delivers the service to children aged 0- 5 years old and their carers.

Sowenna

I-thrive domain: Getting risk support.

Our CAMHS inpatient unit for ages 13 to 18 years old who are unable to keep themselves safe in the community and need the most intensive level of service input. Visit the Sowenna website for more information.

Service feedback

The NHS Friends and Family Test is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Share your experience.

If you would like to help us celebrate good practice in our service, you can also submit a WOW Award nomination for a member of staff or team. We would value any positive feedback you would be happy to share.

If you feel dissatisfied with the service we are providing, you are welcome to submit a complaint via our Patient Advice and Liaison Service.

Resources and videos

Out-of-hours-support

If you are in crisis, or know someone else that needs help, call NHS 111 and select the mental health option.

  • Childline: A counselling service for children and young people. Call 0800 1111.
  • Kooth: Free, safe and anonymous online support for young people. Open Monday to Friday, midday to 10pm, and Saturday and Sunday, 6pm to 10pm.
  • The Mix: Call their 24/7 helpline on 0808 808 4994.
  • Nightlink: An emotional support helpline. Call 0808 800 0306 or text 07717 989 021. The helpline is open 5pm to midnight.
  • Papyrus: Call 0800 068 4141 if you have concerns about suicide either for yourself or for someone else. The helpline is open Monday to Friday, 10am to 5pm, evenings 7pm to ;10pm and weekends 2pm to 5pm. You can also text 07786 209 697 or email Papyrus.
  • Samaritans: Talk to the Samaritans if things are getting to you. Call 116 123 free 24/7.
  • Stay Alive app: A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.

Neurodiversity Hub

The Neurodiversity Hub aligns to the Cornwall and the Isles of Scilly neurodevelopmental profiling tool and can be used by everyone. It forms a part of our early help offer of support for children, young people and their families. The contributors to the content of the profiling sections are varied. It includes those with lived experience and professionals working with neurodivergent children and young people. There are ample resources for a range of neurodiverse and other needs.

Downloads

Resources

Videos

Virtual tours of CAMHS bases across Cornwall

Bolitho House, Penwith CAMHS

The Hive, Kerrier CAMHS

Shaw House, Restormel CAMHS

Truro Health Park, Carrick CAMHS

Launceston, north CAMHS

Heathlands, Caradon CAMHS